Highway Transportation Policy
Customer Dispatched Motor Carriage and Customer Requested Routings
Introduction
Consistent with PPG’s commitment to the guiding principles of Responsible Care® and the Distribution Code of Management Practices, this document sets forth PPG’s Highway Transportation Policy on Customer Dispatched Motor Carriage and Customer Requested Routings. In order to maintain high standards of safety and environmental protection on motor carriage that is dispatched by the customer or routed with the customer’s requested carrier, PPG’s policy holds such carriers to specific requirements. In the case of certain products that require special handling or have been designated "high risk" hazards, carriage may be restricted to specific carriers selected and routed by PPG.
PPG is committed to making the approval of customer requested or dispatched motor carriers (including those operated as private fleets) as prompt and convenient as possible. You -- the customer -- can help by providing timely and accurate information about each carrier and/or your private fleet, and by limiting the number of carriers hauling PPG products from our facilities. This will assist our efforts to continue to provide the high level of quality performance you have been receiving.
Policy Requirements
1. All shipments involving customer dispatched motor carriers will be freight collect to the customer. The customer is responsible for dispatching the carrier as a customer "Pick-Up" or "Will Call." The customer will be responsible to file all loss and damage claims, and to follow up on other service-related activities.
It is the practice of PPG to route all prepaid shipments with "core" carriers that have been selected and approved by PPG. Therefore, all customer requested carrier routings will be shipped freight collect to the customer unless prior approval has been obtained from PPG.
2. All carriers must:
a) Meet the minimum safety requirements of a "Satisfactory" safety rating from the DOT
b) Keep in force proper insurance levels as specified by law
c) Have legal operating authority
d) Have hazardous materials Certificate of Registration if any part of the shipment is
regulated by the DOT
At the time of order placement on customer dispatched shipments, the customer must advise PPG Customer Service that the shipment will be a customer "Pick-Up" or "Will Call," and the customer must provide the name and phone number of the carrier and any other appropriate carrier identification information such as the MC or DOT registration number, or the carrier’s four-digit alpha code. It is necessary to provide our customer service representatives with information about the motor carrier taking the shipment so that our approved carrier list may be updated. If the carrier is not already on PPG’s list of approved carriers, PPG will obtain the necessary information for approval from the carrier. If the carrier is not known at the time of order placement, carrier information must be provided 24 hours prior to shipment.
The same information must be provided on orders to be shipped via customer requested carriers.
3. All carriers must meet the ship point/product specific loading requirements established by the plant, warehouse, or terminal. Drivers must follow all facility safety rules. Vehicles used for transport must meet the equipment specifications and DOT requirements of the product being transported. Tank wagons must be clean, dry, and odor free unless prior approval has been obtained from a PPG product manager which allows for top loading residue of the same product. PPG will not load any carrier’s vehicle if, in PPG’s opinion, the vehicle is not safe for transport.
4. If a carrier is not approved because it does not meet PPG’s policy requirements, PPG will make every effort to approve another carrier named by the customer or arrange for shipment with a carrier which does meet PPG's policy requirements.
5. Because of the hazardous nature of certain products shipped by PPG and the equipment requirements for safe loading and transport, it is necessary to restrict the highway transport of certain products to carriers selected by PPG. A partial listing of packaged and bulk products that can only be shipped via PPG-selected carriers follows:
- Acid chlorides (PIH and/or refrigerated)
- Calcium hypochlorite
- Carbon disulfide
- Chlorine
- Chloroformates (PIH and/or refrigerated)
- CR-39® monomer
- Diisopropyl peroxydicarbonate--IPP
- Ethylene dichloride
- Vinyl chloride
- Vinylidene chloride
A PPG customer service representative will advise you of any other products for which requested routings and customer dispatched shipments will not be permitted.
6. PPG has enforced a "no broker" policy since 1988. Customers are therefore required to restrict their use of transportation brokerage on PPG shipments.
By following PPG policies on customer dispatched motor carriage and customer requested routings, and by limiting the number of carriers used to ship product from PPG facilities, you will help PPG achieve our mutual goal of safe and environmentally sound transport of all PPG products.
Should there be any questions, please contact your PPG sales or customer service representative.
PPG Industries, Inc.
440 College Park Drive
Monroeville, Pennsylvania 15146, USA
Last revised: 8/21/1997