Making Business Easy For You!

PPG Chlor-Alkali Customer Service, a two-time recipient of the International Customer Service Association Award for Excellence, welcomes the opportunity to serve you.

You can use our toll-free number (1-800-243-6774) 24 hours a day. During normal working hours, 8 AM to 5 PM EST, you will hear a recorded menu that provides you with options to facilitate your inquiry more quickly. This same number is answered after hours. We will continue to provide the same off-hours emergency handling. Note: Inquires regarding Acid Chlorides & Chloroformates products should call 1-800-323-2487.

To make communication with our customer service department even easier, each representative has a direct toll-free number that provides you with the flexibility to speak personally with your customer service representative or to leave a message. Each team also has its own fax number. For non-emergency situations and general communications, your customer service representative can also provide you with his or her e-mail address upon your request.

With this and all the other benefits PPG's customer service department offers a state-of-the-art corrective action system and award winning service - you can see that at PPG, total customer satisfaction is the basis for everything we do. We are committed to meet your needs at any time of the day.