Mission

Quality Policy

We are fully committed to providing products and services that consistently conform to customer requirements and to maintaining a process of continuous quality improvement so as to achieve total customer satisfaction.

Our Values

• Dedication to the customer. We will be driven by the needs and expectations of our customers. We will use the PPG Quality Process to meet customer requirements fully.
  

• Respect for the dignity, rights and contributions of employees. We will operate safe, healthy and harassment-free work places, provide equal opportunity to all, value diversity, promote teamwork and create an environment where learning is encouraged, opinions are expressed and each person’s potential can be realized.

• Recognition of the concerns and needs of society. We will manage our company in a way that supports the private enterprise system. We will communicate with the public about our company, operate safely with sound environmental practices and be a contributing and responsive organization wherever we conduct business.
   
• Commitment to integrity and high ethical standards. We will continue our legacy of high standards of conduct at all levels in operating our business.
  
• Supplier relationships. We will develop supplier relationships that focus on mutual continuous improvement and a shared responsibility to meet our customer requirements better.
  
• Responsibility to shareholders. The culmination of these shared values is a commitment to increase returns to PPG’s owners.